Exchange your items
Did your Seabass item become too small or are you ready for something new? Pass your item through and let another next level kid shine!
In exchange for your Seabass items, you receive 10 euros store credit you can spend on seabass-official.com.
Please have your order number to hand and follow the steps. It’s so easy!
STEP 1: Go to our retour portal and fill in your postal code and order number.
STEP 2: Choose ‘Other’ as the reason of your return and fill in ‘PRE-OWNED’
STEP 3: Put your item(s) in a parcel.
STEP 4: Bring your parcel to a pickup point and retain your proof of postage.
Within 5 working days after receiving the parcel, we send you an email with your store credit code.
Can’t find your order number? Do you already have the item over more than a year? Or did you buy your Seabass item at another shop? Not a problem! Contact us via firstname.lastname@example.org and we are happy to help you further.
We don’t accept:
- Items with visible defects
- Items without an original Seabass brand label
- Items that are within the return period
- Items that are older than 6 months
- Items other than Swimwear, Kimono's and Bermuda Shorts